Refund policy

RETURNS & EXCHANGES:

Due to the consignment nature of our business, all deposits and payments are non-refundable and all sales are final. 

All of our items are backed by our lifetime guarantee for authenticity. We guarantee all of our items are 100% authentic or your money back.

Special order or pre-order items will take 10-15 business days or more to process before shipping.

Refunds will not be given due to shipping delays. You will be informed if there is a delay, or you can check the status of your order on our website.

SHIPPING:

Please note, all items will take approx 4-10 business days to process before shipping, excluding weekends and statutory holidays.

Refunds will not be given due to shipping delays. You will be informed if there is a delay, or you can check the status of your order on our website.

INSURANCE:

Please note, shipping insurance is NOT included. To add shipping insurance, please add Route Package Protection to your order or purchase your insurance separately through www.secursus.com. We are not liable for any lost or stolen packages.